How We Help
We provide comprehensive support for scam victims across Europe. From initial assessment to recovery assistance, our team guides you through every step of the process.
Our Process
A clear, step-by-step approach to helping you recover from fraud
Initial Contact
Submit your case through our secure form. Provide details about the scam, amounts involved, and any evidence you have.
Case Assessment
Our experts review your case within 48 hours. We evaluate recovery options and create a personalized action plan.
Recovery Action
We work with banks, payment providers, and authorities to trace funds and initiate recovery procedures.
Ongoing Support
Throughout the process, we provide updates, emotional support, and guidance on protecting yourself from future scams.
Our Capabilities
What we can do to help you recover from fraud
Bank Liaison
We work directly with banks across Europe to trace transactions, freeze suspicious accounts, and initiate chargeback procedures.
Evidence Collection
Our team helps you gather and organize evidence including transaction records, communications, and digital footprints.
Authority Reporting
We assist with filing reports to relevant law enforcement agencies and consumer protection authorities in your jurisdiction.
Legal Guidance
Access to legal advice on your rights, potential civil actions, and navigating cross-border fraud cases.
Emotional Support
Trained counselors provide compassionate support to help you cope with the psychological impact of being scammed.
Prevention Education
Learn how to protect yourself from future scams with our comprehensive educational resources and training.
Evidence Guide
What to gather to strengthen your case
Financial Records
Bank statements, transaction confirmations, wire transfer receipts, cryptocurrency wallet addresses and transaction hashes.
Communications
Screenshots of messages, emails, phone call logs, social media conversations with the scammer.
Website Evidence
Screenshots of fraudulent websites, URLs, domain registration info, archived page copies.
Identity Information
Any details about the scammer: names used, photos, phone numbers, addresses, company names.
Timeline
A detailed chronology of events: when contact started, payment dates, promises made, and when you realized it was a scam.
Documents
Contracts, receipts, invoices, certificates, or any official-looking documents provided by the scammer.
What We Cannot Do
We believe in honest, transparent communication
⚠ Important Limitations
- We cannot guarantee fund recovery - success depends on many factors including timing, payment method, and scammer location
- We are not a law firm and cannot provide legal representation in court proceedings
- We cannot recover funds sent via cryptocurrency in most cases due to the anonymous nature of blockchain
- We cannot force banks or authorities to take action - we can only advocate on your behalf
- We cannot help with scams involving illegal activities on your part (e.g., money laundering participation)
- Recovery timeframes vary greatly - some cases take months to resolve
Frequently Asked Questions
Our initial consultation and case assessment is completely free. We only charge a success fee if we help recover funds, ensuring our interests are aligned with yours. We never ask for upfront payments.
Recovery timelines vary significantly depending on the type of scam, payment method, and cooperation from financial institutions. Simple cases may resolve in weeks, while complex cross-border cases can take several months.
Success rates depend on many factors. Bank transfers reported quickly have higher recovery rates. Credit card payments often have chargeback options. Cryptocurrency and cash are extremely difficult to recover. We'll give you an honest assessment during consultation.
Yes! Contact your bank immediately if you've just been scammed. Request they freeze or recall the payment. Then reach out to us - we can help navigate the process and ensure all proper procedures are followed.
Absolutely. We treat all case information with strict confidentiality. Your data is protected under GDPR and our privacy policy. We only share information with third parties (banks, authorities) with your explicit consent and when necessary for your case.
Ready to Start Your Recovery?
Don't wait - the sooner you act, the better your chances. Contact us for a free, confidential consultation.
Report Your Case Now