Resources & Guides
Educational materials, checklists, and guides to help you recognize scams, protect yourself, and support others.
Quick Resources
Essential guides for scam awareness and prevention
Recognizing Red Flags
Learn the warning signs that indicate you're dealing with a scammer. Common tactics and how to spot them.
What To Do If Scammed
Step-by-step action plan for the critical first 24-48 hours after realizing you've been scammed.
Bank Dispute Letter
Sample letter template for disputing fraudulent transactions with your bank or payment provider.
Protecting Elderly Relatives
How to talk to older family members about scams and set up protections without being patronizing.
Scam Statistics 2024
Latest data on fraud trends in Europe - types, amounts, demographics, and recovery rates.
Report Contact List
Contact information for consumer protection agencies, police cybercrime units, and financial ombudsmen across Europe.
In-Depth Guides
Comprehensive resources for specific situations
Complete Guide to Chargebacks
Everything you need to know about disputing credit card and debit card transactions, including deadlines, documentation, and appeal processes.
Read Guide →Digital Security Essentials
Protect your online accounts with strong passwords, two-factor authentication, and safe browsing practices.
Read Guide →Working with Police
How to file an effective police report, what evidence to provide, and what to expect from the investigation process.
Read Guide →Emotional Recovery Guide
Coping with the psychological impact of being scammed - shame, anger, and anxiety. Finding support and moving forward.
Read Guide →Video Resources
Watch and learn about scam prevention
How Romance Scams Work
8 min watchSpotting Fake Websites
5 min watchInvestment Scam Red Flags
10 min watchScam Prevention Checklist
Use this interactive checklist to assess your scam readiness
✅ Are You Protected?
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✓Strong, unique passwords Using different passwords for each account, ideally with a password manager
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✓Two-factor authentication enabled 2FA active on email, banking, and social media accounts
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✓Verified caller identity Always hang up and call back on official numbers when receiving unexpected calls
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✓Check website legitimacy Verify URLs, look for HTTPS, and research unfamiliar online stores
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✓Regular account monitoring Check bank and credit card statements weekly for unauthorized transactions
Need Personal Guidance?
Our team is here to help. If you have specific questions or need assistance with a scam situation, reach out to us.
Contact Our Team